I’ve been meaning to write this review about Advantage Material Handling regarding our forklift purchase. It was a great experience having to work with Mike & Gavin(sales), Gloria(logistics) and Juan(delivery). We reached out to sales and explained what we were looking for and they immediately sent over a few makes and models for us to review. After we settled on one, we had the chance to visit their facility and test out a few models and we were happy with our choice. Gavin even included new threaded tires on our forklift for the same negotiated price. That was very kool of him. It made us feel well taken care of. Upon delivery, Juan was very knowledgeable and took time out to explain some features of the forklift.
About a week later, we experienced an issue with our newly acquired forklift and after speaking with AMH, they immediately sent over one of their new rental units for us to use, free of charge and took our forklift back for repairs.
A couple weeks after having received back our forklift, we experienced a leak on one of the cylinders and after talking to them, they had a repair technician at my facility making the repairs within the hour. Talk about fast service!! They truly take care of their customers, and their customer service is outstanding. The buying experience was quite smooth. We are glad we found AMH. I highly recommend this group. Mike, Gavin, Gloria and Juan… thank you/muchas gracias!